This is how we do support

Last weekend, Eric and I got our families out to Nairn Falls for a weekend camping trip. It was a great time: mountain biking, hiking, swimming, and some (rather disgusting) s’mores were all part of the fun.

On Saturday morning, Eric’s pocket started to buzz. Out came his phone, and then his laptop, so he could respond to a customer’s question. As he helped this member sort through an issue, I smiled. It struck me as amusing that Campnab support actually occurs on site at a campground.

So, to you Campnab customer, thanks for giving our app a shot—and for supporting ongoing development. Although we can’t always respond quite this quickly, we certainly do our best to. (Even if the morning coffee gets a little cold, in the meanwhile.)

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